Using GPT-4 to fight fraud

About Stripe

Stripe is one of OpenAI’s first collaborators on GPT-4. They pulled together a team of 100 workers from across the organization to drop what they were doing and instead think of how GPT-4 could help create new features or optimize old ones.

Stripe began incorporating OpenAI products even before GPT-4 — last year, its predecessor, GPT-3, was integrated into their customer service program Stripe Support, to help agents fix problems faster.

Stripe employees brainstormed a list of 50 possible applications for GPT-4, landing on 15 that were strong enough to already be put into practice. They fell into three main buckets: better understanding the businesses of their customers; providing support for questions about documentation; and monitoring for fraud.

About Stripe

Stripe is a suite of payment APIs that powers commerce for businesses of all sizes.


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